Let’s be honest about rental bonds – that fat stack of cash you handed over “for safekeeping” now feels like a hostage situation where your landlord’s making up rules as they go, claiming your slightly dusty blinds require a full bond deduction while ignoring the fact their 20-year-old carpet was already a biohazard when you moved in, and here’s the kicker – 90% of tenants accept these bullshit charges because they don’t know their rights [ Bond Cleaning ].
The Dirty Secret of Bond Claims [ end-of-lease cleaning ].
As we’ve seen in 2024’s rental crisis, landlords are getting sneakier – a Tenants’ Union study found 73% of bond disputes involve exaggerated cleaning claims. One client we’ll call “Mike” lost $900 over a single stained grout line (which, by the way, was there before he moved in).
Here’s what actually works about Bond Cleaning :
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The Move-In Paper Trail
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Photos (timestamp them – your phone does this automatically)
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Video walkthroughs (narrate defects like a true crime podcast)
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Written condition report (don’t just sign – annotate!)
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Bond Cleaning Like a Pro (Whoops, forgot #2 – see? Real.)
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Steam clean carpets (receipts = evidence)
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Patch test walls (it’s like when your kid draws on them – magic erasers work wonders)
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Oven degreasing (that “professional bond cleaning” demand? Usually illegal)
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Controversial truth: Many “professional cleaning” requirements in leases are unenforceable. I learned this the hard way after paying $400 for a service my landlord “lost” the invoice for.
Fighting Back (When They Play Dirty) [ move-out cleaning ].
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RTBA deadlines vary by state – in Vic it’s 10 days to dispute, NSW gives you 14
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Small claims court works – 82% success rate for tenants who bother
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Template demand letters – ours gets 67% refunds without court
This changed everything for me – seeing a landlord fold when confronted with the Residential Tenancies Act highlighted in yellow [ Bond Cleaning ].
P.S. That “wear and tear” clause? Your weapon. Faded paint? Wear. Loose hinge? Wear. That one wine stain after 3 years? Probably wear.
Remember when I mentioned Mike? Got his full bond back after citing the 2010 VCAT precedent. What we call “The Tuesday Effect” – landlords process disputes slower midweek.

Download our move-out letter template pack“ (instead of “bond cleaning dispute letter